Nokia announces machine learning-powered customer experience solutions; sets new standard for proactive care

  • Solutions use Nokia Bell Labs advanced machine learning algorithms to deliver new levels of proactive care and represent significant first steps in bringing autonomous capabilities to the customer care process.
  • Reduces help desk calls due to outages by 85 percent, shortens average call handling times by 5 to 15 percent, and eliminates inappropriate truck rolls by up to 90 percent.
  • Updates to Nokia Motive® Customer eXperience Solutions (CXS) portfolio include: Nokia Motive Service Management Platform (SMP) 7.0 and Motive Care Analytics (CAL) 2.0.

17 November 2016

Espoo, Finland — Nokia today announced major updates to its Motive Customer eXperience Solutions (CXS) software portfolio, providing communications service providers with advanced machine learning capabilities to reduce costs and improve customer experiences.

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Nokia to transform FiberStar's network in Indonesia to address growing demand for advanced services

Press Release

  • FiberStar taps Nokia’s IP/MPLS technology to offer triple-play services to its customers, opening new revenue streams for the service provider
  • The world-class infrastructure can be used in the future to offer dynamic services powered by SDN and NFV

16 November 2016

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Nokia and Sony Pictures team for innovative 3D 360 Immersive Virtual Reality content

  • Sony Pictures to use Nokia’s industry-leading, comprehensive OZO solution to capture, create, edit and distribute VR content

14 November 2016

Sunnyvale, U.S. — Nokia and Sony Pictures today announced a new multi-year worldwide agreement whereby Sony Pictures will use Nokia OZO hardware and software tools to explore the creative potential of Virtual Reality production and distribution. The studio will also integrate the OZO Player SDK into Sony Pictures Home Entertainment’s Privilege Plus app, available through Google Play.

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Nokia to provide Korea Rail Network Authority with world's first LTE-R network to support high-speed railway operations

Press Release

  • Project part of modernization of line connecting Wonju and Gangneung in preparation for Korea hosting a major international sporting event in 2018
  • KRNA to deploy LTE-R technology for modernization of communications network supporting mission-critical services, such as signaling at speeds of up to 250 km/h

14 November, 2016

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dtac picks Nokia to revamp end-to-end transport and IP core network to prepare for Carrier SDN

Press Release

  • dtac will be the first mobile operator in Thailand to deploy a Software Defined Network (SDN)-ready IP/DWDM Core to support increased bandwidth demand
  • Network will eventually deliver ultra-broadband mobile access to more than 40 percent of the Thai population.

9 November 2016

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'Smart City Playbook' commissioned by Nokia identifies best practices from 22 smart cities around the world

Press Release

  • Report developed by Machina Research on behalf of Nokia examines the strategies of 22 cities as they become smart, safe and sustainable
  • Report distils three different smart city approaches and highlights key developments in technology and business models which have helped cities become smarter

8 November 2016

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Kuwait Government reaffirms FTTH leadership with successful test of the region's first Nokia XGS-PON technology

Press Release

  • Successful lab test sets the stage for the government to offer superior high-speed broadband services

  • Nokia’s XGS-PON (next generation Passive Optical Network) technology was used to improve speed from 1Gbps to 10G symmetrical

08 November 2016

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Nokia enhances mission-critical LTE public safety portfolio with launch of Nokia Group Communications

Press Release

  • New features, including push-to-video, enhance situational awareness and are pre-integrated on public safety devices
  • Solutions are aligned with 3GPP standards to ensure long term investment protection, optimized network integration and support for a wide range of LTE handsets

7 November 2016

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